Shipping policy

Shipping Policy

Last updated: July 25, 2026

At Print Your Case, we strive to deliver your orders accurately, in good condition, and always on time. Please review our shipping policy below to understand how orders are processed and dispatched.

1. Order Processing Time

  • Customized Orders: Since custom phone cases are specially printed on-demand after you place the order, processing and production take 1 to 3 business days before dispatch.

  • Standard (Normal) Orders: Non-customized products are usually processed and dispatched within 1 to 2 business days.

Note: Orders are not processed, dispatched, or delivered on Sundays or national public holidays.

2. Shipping Rates & Delivery Timelines

We deliver products across India. Estimated delivery times after dispatch are as follows:

Region Estimated Delivery Time
Metro Cities 3 to 5 Business Days
Rest of India 5 to 7 Business Days

  • Shipping Charges: Shipping costs (if applicable) are calculated and displayed at checkout before you complete your payment.

3. Order Tracking

Once your order is dispatched, you will receive a tracking link via SMS, Email, or WhatsApp with your courier tracking details. You can use this link to monitor the status of your shipment in real-time.

4. Correct Shipping Address & Phone Number

  • Customers are requested to provide a complete and accurate delivery address, including pincode and an active mobile number.

  • Print Your Case will not be responsible for delayed or failed deliveries resulting from incomplete or incorrect addresses provided by the customer.

  • Any re-shipping charges incurred due to an incorrect address will be the customer's responsibility.

5. Delivery Issues & Damaged Parcels

  • Failed Delivery Attempts: Our courier partners will attempt delivery up to 2-3 times. If you are unreachable, the package will be returned to our warehouse (RTO).

  • Damaged or Tampered Package: If you receive a parcel that is visibly damaged, open, or tampered with at the time of delivery, please refuse to accept it and contact us immediately.

  • Incorrect Product Received: If you receive an incorrect parcel or model, you must inform us within 24–48 hours of delivery along with a clear unboxing video as per our Return & Exchange Policy.

6. Contact Us

If you have any questions or concerns regarding the shipment of your order, please reach out to us:

  • Brand Name: Print Your Case

  • Phone / WhatsApp: +91 8429890758

  • Address:  MH TELECOM KUSUMKHOR KANNAUJ , 209727  UP, India